Terms and Conditions

Effective Date: February 14, 2026

Last Updated: February 14, 2026

1. Introduction

Welcome to TSThemes, operated by Templatesilk LTD, a company registered in England and Wales.

Company Information:
Legal Name: Templatesilk LTD
Registered Office: 184 Coventry Road, Ilford, UK, IG1 4RG
Email: [email protected]
Website: tsthemes.com

These Terms and Conditions (“Terms”) govern your use of our website and the purchase of digital products from TSThemes. By accessing our website or making a purchase, you agree to be bound by these Terms.

2. Definitions

“We”, “Us”, “Our” refers to Templatesilk LTD
“You”, “Your”, “Customer” refers to the person accessing or using our website or purchasing products
“Products” refers to digital website templates, Blogger templates, and related digital downloadable items
“Website” refers to tsthemes.com
“License” refers to the usage rights granted for our digital products

3. Acceptance of Terms

By using our Website or purchasing our Products, you confirm that:

You are at least 18 years old
You have the legal capacity to enter into binding contracts
You agree to comply with these Terms
All information you provide is accurate and complete

4. Products and Services

4.1 Product Description

TSThemes sells pre-made digital website templates and Blogger templates for download. All products are digital goods delivered electronically.

4.2 Product Accuracy

We strive to provide accurate product descriptions, previews, and specifications. However, we do not guarantee that product descriptions or other content is error-free, complete, or current.

4.3 Product Availability

We reserve the right to discontinue any product at any time without notice. Product availability is subject to change.

5. Pricing and Payment

5.1 Pricing

All prices are displayed in the currency shown on the product page and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice.

5.2 Payment Processing

All payments are processed by Paddle.com Market Limited (“Paddle”), our authorized Merchant of Record. By making a purchase, you agree to Paddle’s terms and conditions.

Paddle is responsible for:

Processing your payment securely
Issuing invoices and receipts
Handling VAT/sales tax collection and remittance
Managing payment-related customer support

5.3 Accepted Payment Methods

We accept major credit cards, debit cards, PayPal, and other payment methods as provided by Paddle.

5.4 Payment Authorization

By providing payment information, you authorize us (via Paddle) to charge the specified amount for your purchase.

6. License and Usage Rights

6.1 License Grant

Upon purchase and full payment, Templatesilk LTD grants you a non-exclusive, non-transferable license to use the purchased digital product according to the license type selected.

6.2 Standard License

Unless otherwise specified, purchases include a Standard License which permits:

Use of the template for a single website or project
Modification and customization of the template
Use for personal or commercial projects

6.3 Restrictions

You may NOT:

Resell, redistribute, or share the template files
Claim the template as your own original work
Use the template for multiple websites without purchasing additional licenses
Include the template in any product offered for resale or free distribution
Use the template in a way that violates any applicable laws

6.4 Intellectual Property

All intellectual property rights in our products remain with Templatesilk LTD. Your license does not transfer ownership of any intellectual property.

7. Delivery

7.1 Digital Delivery

Products are delivered electronically via download link sent to your registered email address immediately after successful payment confirmation.

7.2 Download Access

Download links are typically active for 30 days from purchase. After this period, you may request a new download link by contacting support.

7.3 Delivery Issues

If you do not receive your download link within 24 hours of purchase, please contact us at [email protected]

8. Refund and Return Policy

8.1 General Policy

Due to the digital nature of our products, all sales are final once the product has been downloaded. We do not offer refunds after the download link has been accessed.

8.2 Exceptions

Refunds may be considered in the following circumstances:

Technical issues preventing download (if unresolved within 48 hours)
Significant mismatch between product description and actual product
Duplicate purchase made in error (within 24 hours)
Product files are corrupt and cannot be fixed

8.3 Refund Process

To request a refund, contact us at [email protected] within 14 days of purchase with:

Order number
Reason for refund request
Supporting evidence (if applicable)

8.4 Processing Time

Approved refunds are processed within 5-10 business days. Refunds are issued to the original payment method via Paddle.

9. Customer Support

9.1 Support Scope

We provide support for:

Product download issues
Product installation guidance
Bug fixes in template code
Basic customization questions

9.2 Support Exclusions

Support does NOT include:

Custom development or modifications
Integration with third-party services
Server configuration or hosting issues
Training on how to use website builders or platforms

9.3 Contact

For support inquiries, email: [email protected]
Response time: Within 24-48 hours (business days)

10. Warranties and Disclaimers

10.1 Product Warranty

We warrant that our products will function substantially as described. However, products are provided “as is” without warranty of any kind.

10.2 Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

Warranties of merchantability
Fitness for a particular purpose
Non-infringement
Uninterrupted or error-free operation

10.3 Third-Party Content

Some templates may include third-party plugins, libraries, or resources. We are not responsible for the functionality or support of third-party components.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

Templatesilk LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages
Our total liability shall not exceed the amount paid by you for the product
We are not liable for any loss of profits, revenue, data, or business opportunities

12. User Responsibilities

You are responsible for:

Maintaining the confidentiality of your download links
Backing up downloaded files
Ensuring your use complies with all applicable laws
Having appropriate technical knowledge to use the products
Complying with the license restrictions

13. Prohibited Uses

You may not use our Website or Products to:

Violate any laws or regulations
Infringe on intellectual property rights
Distribute malware or harmful code
Engage in fraudulent activities
Harass, abuse, or harm others
Impersonate any person or entity

14. Account and Registration

If you create an account on our Website:

You must provide accurate and complete information
You are responsible for maintaining account security
You must notify us immediately of any unauthorized use
We reserve the right to suspend or terminate accounts that violate these Terms

15. Privacy and Data Protection

Your use of our Website and purchase of products is also governed by our Privacy Policy. We comply with UK GDPR and Data Protection Act 2018. Please review our Privacy Policy at tsthemes.com/privacy-policy/

16. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website with an updated “Last Updated” date. Continued use of the Website after changes constitutes acceptance of the modified Terms.

17. Termination

We reserve the right to:

Terminate or suspend your access to the Website
Revoke your license to use products if you breach these Terms
Remove or disable any content or products at our discretion

18. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, strikes, server failures, or internet outages.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Templatesilk LTD regarding your use of our Website and purchase of products.

21. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of our Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

22. Contact Information

For questions about these Terms and Conditions, please contact:

Templatesilk LTD
Email: [email protected]
Address: 184 Coventry Road, Ilford, UK, IG1 4RG
Website: tsthemes.com

23. Consumer Rights Notice

Nothing in these Terms affects your statutory rights as a consumer under UK law. If you are a consumer, you have certain legal rights which cannot be excluded or limited by these Terms.

For more information about your consumer rights, visit: Citizens Advice

By using TSThemes and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.