Privacy Policy
Effective Date: February 14, 2026
Last Updated: February 14, 2026
1. Introduction
TSThemes (“we”, “us”, or “our”) operates tsthemes.com (the “Website”). This Privacy Policy explains how Templatesilk LTD collects, uses, discloses, and safeguards your information when you visit our Website and purchase our digital products.
Company Details:
Templatesilk LTD
Registered Office: 184 Coventry Road, Ilford, UK, IG1 4RG
Email: [email protected]
2. Information We Collect
2.1 Personal Information
When you make a purchase or create an account, we may collect:
- Name
- Email address
- Billing information (processed securely by our payment processor, Paddle)
- Purchase history
2.2 Automatically Collected Information
We automatically collect certain information when you visit our Website:
- IP address
- Browser type and version
- Pages visited and time spent on pages
- Device information
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Deliver digital products to you
- Send order confirmations and download links
- Provide customer support
- Send important updates about your purchases
- Improve our Website and products
- Prevent fraud and ensure security
- Comply with legal obligations
4. Payment Processing
All payment transactions are processed by Paddle.com Market Limited (“Paddle”), our Merchant of Record. Paddle collects and processes your payment information securely. We do not store your complete credit card details on our servers.
Paddle’s privacy policy can be found at: https://www.paddle.com/legal/privacy
5. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our Website.
Types of Cookies We Use:
- Essential Cookies: Required for the Website to function properly
- Analytics Cookies: Help us understand how visitors use our Website
- Functionality Cookies: Remember your preferences and settings
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Payment Processors: Paddle processes payments on our behalf
- Service Providers: Trusted third parties who assist in operating our Website (email services, analytics)
- Legal Requirements: When required by law or to protect our rights
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide you with products and services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
After purchase, we retain your email and order information to provide product updates and support.
9. Your Rights
Under the UK GDPR and Data Protection Act 2018, you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Restriction: Request limitation of processing
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to processing of your data
- Right to Withdraw Consent: Withdraw consent at any time
To exercise any of these rights, please contact us at [email protected]
10. International Data Transfers
Your information may be transferred to and processed in countries outside the UK/EEA. We ensure appropriate safeguards are in place to protect your data in accordance with UK data protection laws.
11. Children’s Privacy
Our Website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
12. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
13. Marketing Communications
With your consent, we may send you promotional emails about new products, special offers, or updates. You can opt out at any time by:
- Clicking the “unsubscribe” link in any email
- Contacting us at [email protected]
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
15. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Templatesilk LTD
Email: [email protected]
Address: 184 Coventry Road, Ilford, UK, IG1 4RG
16. Supervisory Authority
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues:
Information Commissioner’s Office
Website: https://ico.org.uk
Helpline: 0303 123 1113